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2.1 Before Order Processing

You may cancel your order within 24 hours of purchase as long as it has not yet been processed or shipped. To request a cancellation

2.2 After Order Processing

Once an order has been processed or shipped, it can no longer be canceled. You may still be eligible for a return or refund 

 Special or Custom Orders

Custom, personalized, or made‑to‑order items are non‑cancelable once production has begun. Please review your order carefully before confirming.

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