1. Order Processing Time​

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All orders are processed within 7-8 business days. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed. We will notify you by email if there is a significant delay.

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 Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number

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Shipping Carriers

We ship using the following carriers:

• UPS

• USPS

If you prefer a specific carrier, please contact us before placing your order.

Damaged, Lost, or Stolen Packages

We are not liable for packages damaged or lost during shipping. If your package arrives damaged:

• Please contact the shipping carrier to file a claim.

• Save all packaging materials and damaged goods before filing.

If your tracking shows “delivered” but you did not receive your package, please contact the carrier directly.

 Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Returns & Exchanges

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